Regal Brands Sales/Customer Service
Regal Brands Sales/Customer Service
LOOSE DOOR KNOBS ARE CAUSED BY: 1) HEX SCREWS LOOSE. 2) MISSING HEX SCREWS. 3) HEX SCREWS NOT POSITIONED AT 12 & 3, OR 3 & 6, OR 6 &...
Tue, 19 Apr, 2022 at 9:56 AM
The key in the cylinder won't turn. Probable causes are: 1) Wrong key. ...
Tue, 19 Apr, 2022 at 9:56 AM
PROBABLE CAUSES: 1) Cylinder retaining cap has loosened due to door being thinner than 1 3/4". TEST: push the cylinder core in,while pullin...
Tue, 19 Apr, 2022 at 9:57 AM
PROBABLE CAUSES: 1) ROSETTES and SHORT PLATES MIS-POSITIONED, CAUSING BINDING. SOLUTION: loosen mounting screws, push ro...
Thu, 28 Apr, 2022 at 9:40 AM
PROBABLE CAUSES FOR KNOBS STICKING (NOT RETURNING TO RESTING POSITION): 1) Knobs screwed-on to spindle too tight. ...
Thu, 28 Apr, 2022 at 9:43 AM
SPINDLES- 1) Threads a) size- our spindles are all 8mm. But we do have some threaded 7mm passage spindles in stock. (701201) b) size- ...
Thu, 28 Apr, 2022 at 9:45 AM
1) Fitment- fits many historical mortise lock pockets (in doors), but may require some work on the door. 2) Functions- we only offer a privacy...
Thu, 28 Apr, 2022 at 9:46 AM
1) Backsets- our mortise locks have a 2 1/4" backset. It is possible for an old mortise lock to be different. 2) Tongue colors- we have recei...
Tue, 19 Apr, 2022 at 10:06 AM
1) We use Schlage SC-1. This is the most popular among hi-end lock mfgs. 2) Kwikset KW-1 is the most popular among value brands. 3) Any locksmith c...
Thu, 28 Apr, 2022 at 9:47 AM
Spindle separates into two pieces/broken- old handleset spindles, and early pop-up privacy spindles, have been known to come-apart. SOLUTION: new spindle ...
Tue, 19 Apr, 2022 at 10:07 AM