Regal Brands Sales/Customer Service
Regal Brands Sales/Customer Service
If the anti-rotation block won't fit on a NW rosette or short plate, the problem is caused by using an old-style rosette or short plate. Anti-rotation ...
Tue, 19 Apr, 2022 at 10:08 AM
1) SPINDLE WILL NOT INSERT PROPERLY CAUSES: A) BUTTON NOT DEPRESSED ENOUGH (MOST COMMON ISSUE) SOLUTION- DEPRESS THE BUTTON WITH A FLAT-BLADE SCR...
Tue, 3 May, 2022 at 1:39 PM
1) ) LATCH WON’T FIT THE DOOR CAUSES: A) HAVE 2 3/8” BACKSET, NEED 2 3/4” SOLUTION- SEND 2 3/4", REQUEST RETURN OF 2 3/8” B) HAV...
Tue, 3 May, 2022 at 3:50 PM
1) ) THUMBPIECE PARTIALLY RETRACTS LATCH TONGUE, BUT INTERIOR KNOB/LEVER WILL FULLY RETRACT THE TONGUE CAUSES: A) ACTUATOR DEFECTIVE ...
Tue, 3 May, 2022 at 3:52 PM
1) ) DETERIORATION (ALL FINISHES EXCEPT OB AND ULB LIVING FINISHES) CAUSES: A) EXPOSURE TO SALT AIR SOLUTION- SEN...
Tue, 3 May, 2022 at 3:54 PM